Creavi : Graphic and website design  
english | español
 

frequently asked questions:

creavi.us is operated by a team of freelance designers dedicated to offer professional graphic and web design services for businesses and individuals.

 
 
     
     
 
     
  general questions:  
  dot How long does it take to complete a project? dot What are your business hours?  
    We time each project independently and we will clarify our timeline on the quote. On average, our projects take from
2-6 weeks after the quote is approved (Depending on project). This is subject to change due to client's alterations and additions.
 
Monday - Friday: 8:00a.m.-1:00p.m
  2:00p.m.-5:00p.m (PST)
We are closed on weekends, major holidays and the last two weeks of December.
 
           
  dot Do you take local and/or international clients? dot Who will I be working with?  
    Yes. We provide services to local, national, and
international clients.
  A designer will be dedicated to your project, this would depend on your specific needs.  
           
  dot What if my project is too small? dot What if I need my project to be translated?  
    We believe that no project is too big or too small. No matter the size, we will be glad to help you.   We are currently able to translate your content to Spanish to reach Hispanic audiences.  
           
  dot What if I don't like what you do? dot Why do I need a logo?  
    We have been successful with our designs. We've had clients change their opinions, name, business plans which has led to a project's termination, but we have never failed to deliver a quality product.   A logo is the essence of a business. A strong logo should be memorable, it should stand out from the competition, and it should build trust. It can help your current customers remember you and attract new ones.  
           
  dot Why do I need a brochure? dot Why do I need a website?  
    Brochure and other printed material is a great way to introduce and market your business. Brochure can serve as a educational tool for customers wanting to use your business. It is important to identify why they may want to use your services, and how can you provide a solution.   If you run a business or offer services, you should have a website. A website provides information about the services/products that your business offers. If done professionally, it can help customers take your business seriously. It's a resource that allows your company to be available 24/7.  
         
  process:  
  dot How do I get started with my design project?      
   

1. You can start off by contacting us. We will ask you questions and get to know your business and the services/products that you provide.
We will identify your needs and discuss possible solutions. After ensuring we understand your project, we will submit a quote for approval before starting any project.
Once we have an approved estimate, we will assign a designer for your project.

 

2. The designer will start generating viable concepts for your project. The Designer will develop the preliminary designs and make a selection of the most appropriate options for further development.
The designer will present solutions and explain the design decisions. He/She will provide two initial design samples for print and web design, and four initial samples for logos. Choose one of the options proposed to proceed.

 
           
   

3. After initial samples are provided, up to four additional rounds of revisions are provided. Further changes/ additions beyond this will be billed at an hourly rate.
Following your feedback, the designer will modify the design as required by you, and if necessary, present you with new designs.

  4. The final stage is to add content to your printed project and/or website, as well as final adjustments. The designer will make sure that all variables are double check before it leaves our office and goes into production or "live".
We will track feedback from client, and we may later request a testimonial of the client's satisfactory experience with our services.
 
   
  pricing:  
  dot How much do you charge? dot What is not included in the quote?  
    We quote each project independently. We can provide you with a free quote with no obligations. Our prices we are not cheap, but we are affordable. We deliver quality work, on time and within budget.   Printing, Stock Images, Domain registrations, Hosting, and other services purchased by the designer for the client, additional changes requested by the client during the design process, and website maintenance is not included.  
           
  dot What is included in the quote? dot What if I have a limited budget?  
    Every quote is valid for 30 days, and it includes all components required to complete your project.  

We will work with you to find a solution.

 
           
  dot What is your payment requirement? dot What type of payment do you accept?  
   

Payment should be made payable to the Designer assigned to your project.
50% of the total balance stated on the quote must be paid before project begins.
Deposits for work are non-refundable

 

All of our designers accept business checks, personal checks, and money orders. We also accept payments by paypal.
A returned check fee of $20.00 will be applied for each check retunerd.